Policy
Policy
Welcome!! We answer emails and text messages from the hours of
10am to 5:00pm Tu-Sat. Someone will be in touch with you in the next 24 to
48 hours. Please Note, the only cakes we do are the cakes that are listed
below. OUR CAKE SEASON RUNS FROM SEPTEMBER 1-MARCH 1.
You can mix flavors: 1/2 dozen and dozen cupcakes
can have up to THREE flavors per order. Two dozen and up can have up to SIX
flavors per order. There is a service fee of $2.50
M-F is for Delivery Only in the DMV area for a dozen cupcakes or better. Saturdays are for Pick UP Only for a 1\2 dozen or better
NO DELIVERIES ON a 1\2 (6) CUPCAKES!
WE ONLY OFFER 8 INCH and 10 INCH CLASSIC STRAWBERRY SHORTCAKES AND STRAWBERRY CRUNCH CAKES. OUR HENNY CAKES ONLY COME IN 10 INCHES.
**We do not do fondant, print, or picture cakes. We also do not do themes
or offer cupcake toppers**
***PLEASE BE ON TIME WHEN PICKING UP YOUR ORDER/S. YOU HAVE A 5 MINUTE
GRACE PERIOD. IF LATE WITHOUT PRIOR NOTICE, WE WILL LEAVE THE PICK UP
LOCATION AND THERE WILL NOT BE A REFUND ISSUED! PLEASE BE RESPECTFUL OF OUR
TIME AS WELL AS THE TIME OF OUR OTHER CUSTOMERS!***
*All sales are final and deposits are nonrefundable.*
*INVOICES MUST BE PAID IN FULL THE DAY IT IS ISSUED.
THERE ARE NO DEPOSITS!
*YOUR ORDER IS NOT CONFIRMED WITHOUT A PAYMENT & TELEPHONE NUMBER*
*DELIVERY ADDRESS CANNOT BE CHANGED THE DAY OF DELIVERY*
*ONCE A PAYMENT HAS BEEN MADE ON YOUR INVOICE, NO CHANGES CAN BE MADE*
*When ordering please specify any allergies you may have. All cupcakes are
topped with either a cookie, berries, or chocolate candy at the baker's discretion. All orders will
have a service window for pick-up/drop-off and will be notified when the
order is complete. Full payments must be made by 5 pm on the day the order was placed. If not, order will be canceled and will need to be replaced if the
time slot is still available.
All LOCAL deliveries will have a $5.00 delivery fee. Anything that is more
than 10 miles away from the pick up location will have a delivery fee of
$10.00. 20 miles or more will have to be considered on a case by case basis.
Pick up will be located in front of 11404 Livingston Rd, Fort Washington,
MD 20744
Thank you so much for being apart of our family and We hope to bake for you
soon!